By using the CLL Group (CLL) Website, You are deemed to accept and agree to be bound by these Terms of
Use and are bound by them. The CLL Website Terms of Use, is to be read in conjunction with the CLL Privacy
Policy, which is available to be accessed through another area of this Website.
Additional terms may apply to specific goods or services or online tools or functions provided through or on
the Website. Where We indicate on the Website that additional terms apply, You must read the Terms of Use
in conjunction with those additional terms. If there is any inconsistency between these Terms of Use and those
additional terms, the additional terms will prevail (unless We expressly tell You otherwise).


In these Terms of Use definitions are:
“We”, “Us”, and “Our” are references to CLL Group (CLL);
“You” and “Your” are references to You.
“GDPR” is a reference to the General Data Protection Regulation under EU Data Privacy Laws.


If there is any inconsistency between these Terms of Use and those additional terms, the additional terms will
prevail (unless We expressly tell You otherwise).
You agree that You are at least 18 years of age and acknowledge that this creates an agreement that is binding
and valid in legal obligations by You.

Compliance with laws

You agree to use the Website in a manner that complies with all applicable laws and regulations (including,
but not limited to, the Privacy Act 2020 and EU Data Privacy Laws including GDPR) and that does not infringe
Our rights, nor the rights of anyone else, nor restricts or inhibits their use and enjoyment of the Website.
You agree not to:
(a) damage or harm the Website, or any underlying or connected network or system; and
(b) use unauthorised automated means to access the Website or content featured on it for any purpose;
(c) introduce any viruses, worms, trojan horses, timebombs, content or code to the Website which is
technologically harmful; and
(d) use the Website to do anything unlawful, misleading, malicious, or discriminatory; and
(e) do anything that could disable, overburden, or impair the proper working of the Website, such as a
denial of service attack; and
(f) facilitate or encourage any violations of these Terms of Use; and
(g) upload or post any content on the Website (or use the Website to transmit any communication) which
is in Our view illegal, obscene, defamatory, threatening, infringing of intellectual property rights,
invasive of privacy or otherwise objectionable; and
(h) send or otherwise post unauthorised commercial communications (such as spam) on the Website; and
(i) engage in unlawful multi-level marketing, such as a pyramid scheme on the Website;
(j) solicit log in information or access an account belonging to someone else;
(k) bully, intimidate, or harass any user/member of the Website;
(l) offer any contest, giveaway, or sweepstake on the Website without obtaining Our permission. If We
consent, You take full responsibility for the contest, giveaway, or sweepstake, and agree to comply
with all applicable laws.

Collection of Your personal information

CLL may collect personal information about You, directly from You, when You access this website. You may
voluntarily provide Us with Your personal information to allow Us to operate Our wider operations and to
deliver the products and services that You have requested. Please refer to the CLL Privacy Policy located on
this website, for the type of personal information that We may collect. Please be aware that You may browse
and access information contained on the Site without providing personally identifiable information.

Information Retrieved While Visiting the Site

Some information is automatically retrieved while You visit the CLL Website. This information is outlined
1. The date and time of website visits.
2. Your IP Address.
3. The referring Website if any through which You have come from, to this Website.
4. Technical information about operating system or device.
5. Pages accessed.
6. Type of web browser
7. Search terms used
The Website automatically generates logs regarding Your sessions on the Site such as the features You use,
the actions that You take and the information that You access. CLL generally uses this information forstatistical
purposes, to assess the effectiveness of the Website and to better understand Your priorities and interests.

Use of Cookies

A cookie is a small element of data that Our site may send to Your computer. These cookies provide
information which enable CLL to improve Our Site. CLL also uses third-party partners such as Facebook and
Google Analytics. CLL’s third-party vendors may also use cookies on our site and may use this information to
inform, optimize and present ads based on Your interaction with CLLs Site. This means that vendors including
Google will display promotional material on other sites You may visit online (or across the internet). For more
information about the privacy practices of Our third-party software providers please read their Privacy Policy’s
and Privacy Statements which are available online. A cookie is typically stored on Your computer’s hard drive
and permits Our web site to recognise You when You return, to Our web site. We Our use of cookies helps Us
to provide You with a better experience during Your use of Our web site by allowing Us to understand what
areas of the site are of interest to You. CLL also makes use You may configure Your web browser to not accept
cookies, although You may experience a loss of functionality as a result of this action.

Storing Your Information

We will take all reasonable steps to ensure that Your information held by Us is accurate and up to date,
complete, applicable and not misleading, this information will only be used for purposes stated in Our privacy
policy We will maintain security safeguards to protect Your personal information is not disclosed to any
unauthorised person or entity.
Your personal information will be used only for the purposes for which it is collected and will be retained to
fulfil the purposes for which the information was collected (including any time that We are required by law to
retain such information).
We will only release Your information We hold, on Your authority, as required by law or in order for Us to
provide services to Yourself, marketing purposes, where supplied to a third party the information released will
only be sufficient for the third party to provide their service. Except as detailed above We do not share, give,
sell, rent or lease information to third parties and Your personal information will only be disclosed to those
employees within Our organisation who have need to know in order to ensure You are provided with
information about Our products and services through this Website.
You can ask to see any information We may hold about You and You have the right to have any inaccuracies
corrected by Us. We will comply with any such requests to the extent required by the Privacy Act legislation
within twenty days of written request receipt. We may ask for verification of Your identity in order to respond.
You can ask to see the personal information that We hold about You at any time by emailing CLL’s Privacy

Securing Your Information

When making a transaction through this Website Your information will pass through a secure server using SSL
(secure sockets layer) encryption technology. The encryption process ensures that Your information can not
be read by or altered by outside influences.

Mailing Lists

If at any time You are on a mailing list of Ours then You may request to be removed from the list and We will
comply with Your request, please contact Us with Your request using the “Contact Us” section on the Website.

Advertisers, Linked sites and Social Networking Services

The display on Our Website of any advertiser or the provision of a link to third party Website does not
constitute Our endorsement of either the advertiser or third-party provider or any of their Website content
or business practices. As We do not have any control of the content of any third-party Websites, access to
Websites is at Your sole risk and We recommend that You thoroughly review the terms and conditions of use
and the Privacy policies of any third party Website immediately once You access such a site.
Publication of email addresses on the Website should not be taken as deemed consent to receiving unsolicited
email. Persons or organisations wishing to send email material to individuals or organisations whose email
addresses appear on the Website must comply with the requirements of the Unsolicited Electronic Messages
Act 2007.
We use social networking services (E.g., such as Facebook, Instagram, and Twitter) to communicate with the
public. When You communicate with Us using these services, the social networking services may collect Your
personal information for their own purposes. These services have their own privacy policy’s which are
independent of ours. They do not have any access to the personal information We hold on Our systems.
We accept no liability in regard to any dealings, promotions or activities between Yourself and advertisers or
third-party providers.
Our Service may contain links to other sites that are not operated by Us. If You click a third-party link, You
will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site
You visit.

Privacy Office Details

These Terms of Use, Our privacy statement and any additional terms referenced on the Website constitute
Our entire agreement and supersede all prior agreements, arrangements, understandings and representations
(whether oral or written) given by or made between Us, relating to the subject matter of these Terms of Use.
The CLL Privacy Officer’s contact details are:
Name: Lisa Smith
Landline: 09 412 7048
Mobile: 0210237444

Copyright and Trademarks

The contents of the Website are at all times the copyright/trademark of Ourselves, Our suppliers or linked
third parties and You may not distribute, reproduce, display, publish any trademark or other content of this
Website for any purpose whatsoever without the prior written approval of Us, Our suppliers or linked third
parties (each as applicable). Furthermore, You agree to indemnify Us against any claims, costs, damages or
losses incurred by Us should You fail to comply. Security of Your login information.

Your Responsibilities

Where You are required to register or login to any part of the Website, You must keep all usernames and
passwords secure and confidential and must not disclose them to any third party. You must take reasonable
care to:
(a) choose a password that is a secret known only to You which cannot be easily guessed.
(b) not disclose Your password to anyone.
(c) not allow anyone to see Your password or can see it or record it when You enter it on a computer; and
(d) change Your password at regular intervals.
You must provide true, current and complete information in Your dealings with Us (including when setting up
an account) and must promptly update that information as required so that the information remains true,
current and complete.
If You are given a User ID, You must keep Your User ID secure and:
(a) not permit any other person to use Your User ID, including not disclosing or providing it to any other
person; and
(b) immediately notify Us if You become aware of any disclosure or unauthorised use of Your User ID, by
sending an email to Our Privacy Officer.
You agree that We are entitled to rely on the authenticity and authority of Your username, password and
session-specific codes generated by Your hardware device to process actions or requests You submit to the
Website and that We may do so without further enquiry.
You are responsible for any actions taken through Your login.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the law in force in New
Zealand. The parties submit to the exclusive jurisdiction of the New Zealand courts for any proceedings in
connection with these Terms and Conditions.



QA219 – Ver 01

Next review date: August 2024